VOIP
Arantia offers you a global IP telephony platform that integrates all the necessary functions to support your company’s telephone services, with maximum reliability, scalability and an extensive range of value added services including: VoIP PBX, Fax, Instant Messaging, E-mail, Collaborative Services and Call Centre.
The VoIP platform provides a powerful hardware and software tool to improve the management of your company, increasing productivity levels and ensuring cost reductions whilst offering a host of new value added services that benefit brand image and service to end clients.
The VoIP platform offers a scalable and flexible solution which can be fully customised according to the project’s communication needs and offers numerous advantages including:
The VoIP platform provides a powerful hardware and software tool to improve the management of your company, increasing productivity levels and ensuring cost reductions whilst offering a host of new value added services that benefit brand image and service to end clients.
The VoIP platform offers a scalable and flexible solution which can be fully customised according to the project’s communication needs and offers numerous advantages including:
- Total integration of voice, data and video services in one network with the subsequent saving in investment, infrastructure and maintenance costs.
- Reduction of telephone-related expenditure thanks to the channelling of local or remote in-company calls through the IP network.
- Incorporation of value added services to ensure greater efficiency in the company’s management and to improve its image to third parties.
Services
Basic VoIP services
Receive and make external calls via a data line (ADSL, T1, etc.).
Receive and make external calls via a conventional analog line.
Receive and make external calls via an RDSI or PRI line.
Support available in several languages.
Call and PBX services
Call transfers and forwarding.
Display of the incoming caller number.
Call waiting.
Follow-me support.
Support for ring groups.
Configuration by time periods.
DISA support.
Call back support.
Collaboration
Calendar integrated with PBX with voice recording support.
Telephone book with click-to call feature.
Instant Messaging
Instant Messaging server integrated to PBX with Jabber protocol support.
Start calls from the messaging client (Spark).
Messaging server can be Web-configured.
Support for user groups.
Support for connection to other messaging networks.
User sessions report.
Plug-ins support.
LDAP support.
Rates
Integration with invoicing and PMS systems.
Call detail record (CDRs) with support for searches by date, extension and other criteria.
Rates with usage report by destination, etc.
Report of channel usage by SIP, ZAP, IAX, Local, H.323 technology.
Log of received calls and query with various filters.
Management of incoming and outgoing calls
Automatic operator.
Call waiting service.
Support for call queues.
Conference centre.
Identification of calls.
IVR.
Text-voice conversion.
Definition of incoming and outgoing routes.
Recording of interface calls via the Web.
Voice mail
User and group voice mail.
Receive messages through the Web and DISA.
Notification of messages by e-mail.
Fax
Fax server can be managed via the Web.
Integrated Fax viewer.
Fax to e-mail application.
Access control for fax clients.
Management and administration
Web Editor for configuration files.
Interactive Web access to the system’s console.
Tool to create extension batches.
Integrated echo canceller.
Web tool for terminal installation.
Support for videophones.
DHCP Server.
Operator panel .
Supports SIP, IAX, H.323, MGCP and SKINNY protocol, amongst others.
Supported codecs: ADPCM, G.711 (A-Law & μ-Law), G.722, G.723.1 (pass through), G.726, G.729, GSM, iLBC.
Management of link trunking.
System resource monitor.
Network parameter configuration tool.
Switchboard turn off/reboot function via the Web.
Centralised management of users and profiles.
Receive and make external calls via a data line (ADSL, T1, etc.).
Receive and make external calls via a conventional analog line.
Receive and make external calls via an RDSI or PRI line.
Support available in several languages.
Call and PBX services
Call transfers and forwarding.
Display of the incoming caller number.
Call waiting.
Follow-me support.
Support for ring groups.
Configuration by time periods.
DISA support.
Call back support.
Collaboration
Calendar integrated with PBX with voice recording support.
Telephone book with click-to call feature.
Instant Messaging
Instant Messaging server integrated to PBX with Jabber protocol support.
Start calls from the messaging client (Spark).
Messaging server can be Web-configured.
Support for user groups.
Support for connection to other messaging networks.
User sessions report.
Plug-ins support.
LDAP support.
Rates
Integration with invoicing and PMS systems.
Call detail record (CDRs) with support for searches by date, extension and other criteria.
Rates with usage report by destination, etc.
Report of channel usage by SIP, ZAP, IAX, Local, H.323 technology.
Log of received calls and query with various filters.
Management of incoming and outgoing calls
Automatic operator.
Call waiting service.
Support for call queues.
Conference centre.
Identification of calls.
IVR.
Text-voice conversion.
Definition of incoming and outgoing routes.
Recording of interface calls via the Web.
Voice mail
User and group voice mail.
Receive messages through the Web and DISA.
Notification of messages by e-mail.
Fax
Fax server can be managed via the Web.
Integrated Fax viewer.
Fax to e-mail application.
Access control for fax clients.
Management and administration
Web Editor for configuration files.
Interactive Web access to the system’s console.
Tool to create extension batches.
Integrated echo canceller.
Web tool for terminal installation.
Support for videophones.
DHCP Server.
Operator panel .
Supports SIP, IAX, H.323, MGCP and SKINNY protocol, amongst others.
Supported codecs: ADPCM, G.711 (A-Law & μ-Law), G.722, G.723.1 (pass through), G.726, G.729, GSM, iLBC.
Management of link trunking.
System resource monitor.
Network parameter configuration tool.
Switchboard turn off/reboot function via the Web.
Centralised management of users and profiles.
Scheme
